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Disaster Response - Tips - Change GlobalProtect Portal.

Changing Global Protect Portal

  1. From the Start Menu Start Menu, Open Palo Alto Networks -> GlobalProtect to make the GlobalProtect window display

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  1. On the GlobalProtect window, click on the three lines on the top right and choose Settings

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  1. On the General Tab, choose the ‘Add’ button and input the new Portal Name (provided to you in a separate email) into the field

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  1. Click the Save button and close the GlobalProtect Settings Window
  2. Open the GlobalProtect Window again through Start -> Palo Alto Networks -> GlobalProtect
  3. In the Drop-Down List – choose the new portal name

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  1. GlobalProtect will start connecting to the new portal right away.
  2. Input your WRA username and password in the correct fields (The ‘wra\’ prefix or ‘@wrallp.com’ suffix is NOT needed in the username field)

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  1. Once the correct credentials have been typed in, click Sign In and wait for the ‘Connected’ message to display.

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  1. Once the ‘Connected’ message is displayed, you have now successfully changed GlobalProtect VPN Portals and are ready to access WRA network resources as assigned to your account.

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